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Unit 11: Advanced Communication Skills

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Unit 11: Advanced Communication Skills

Who should attend

This course is suitable for anyone who performs an enforcement or security role where it is necessary to have with difficult conversations, be able to communicate with authority and be clear and concise under pressure.

Assessment & Certification:

This qualification is assessed throughout the day on the learner's ability to perform the practical skills effectively to the required standard.

This course will be a classroom based. Delivery will be facilitated by a trainer using a combination of PowerPoint, group and one to one exercises.

The trainer will draw upon real life examples and the learners own experiences to ensure the content is relevant.

Call 01293 549858 to book a place or

Duration

This is a one day course.

Content

This award is specifically focused on communication techniques when dealing with conflict situations.

It will assist all enforcement personnel by helping them to understand their own communication behaviour.

In addition it will make them aware of other people's use of communication and what they can learn from this.

They will also understand how they can influence outcomes by using language alone

Location

Our in house training means that we can come to your workplace to provide high quality courses for your staff on your own premises.

All our courses can be tailored to your needs and can fit in with your requirements regarding dates, times and places.

We will risk assess all venues for courses that require the practical application of skills to ensure they are suitable for training and Health & Safety compliant.

Course Details



Requirements:

No Previous training required.

Suitable For:

This course is suitable for anyone who performs an enforcement or security role where it is necessary to have with difficult conversations, be able to communicate with authority and be clear and concise under pressure.

Course Length:

1 Day

Location:

We can deliver this course at a suitable venue near you.

Tuition Fee:

Contact us for our latest prices.

Course Instructor:

TBA

Contact Us

For more information on our courses please call

01293 549 858

Course Details



Requirements:

No Previous training required.

Suitable For:

This course is suitable for anyone who performs an enforcement or security role where it is necessary to have with difficult conversations, be able to communicate with authority and be clear and concise under pressure.

Course Length:

1 Day

Location:

We can deliver this course at a suitable venue near you.

Tuition Fee:

Contact us for our latest prices.

Course Instructor:

TBA

Contact Us

For more information on our courses please call

01293 549 859

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